Privacy Policy (EU)

Last updated: 11 June 2026.

This privacy policy applies to citizens and permanent residents of the European Economic Area and Switzerland.

This statement explains what we do with data we receive through https://wowbeautyart.hr. We recommend reading it carefully. We comply with GDPR requirements and applicable Croatian regulations.

• we clearly state the purposes of processing personal data;
• we collect only data necessary for legitimate purposes;
• we request explicit consent when required;
• we apply appropriate security measures;
• we respect your rights of access, rectification and erasure.

1. Purpose, data and retention

1.1 Contact and bookings

We collect data when you contact us via the booking form, email, phone or chat.

Data: full name, email, phone number, appointment date/time, service type and notes.

Legal basis: performance of a contract or steps taken at your request prior to entering a contract.

Retention: until the service is completed and for periods required by law (e.g. accounting rules).

1.2 WOW Booking assistant (chat)

We use chat for quick communication and booking support.

Data: message content, session identifier and technical data required to operate the service.

Legal basis: legitimate interest and/or contract performance.

Retention: limited to the period needed to provide the service and handle enquiries.

2. Cookies

Our website uses cookies and local storage. See our Cookie Policy (EU) for details.

3. Disclosure

We disclose personal data only when legally required, by court order, or to protect public safety. Data may be shared with trusted service providers (hosting, email, technical support) who process data on our behalf under data protection agreements.

4. Security

We implement appropriate technical and organisational measures to prevent misuse, unauthorised access, loss or alteration of personal data.

5. Third-party websites

This policy does not apply to third-party websites linked from our site (e.g. Instagram, Facebook). Please read their privacy policies before use.

6. Changes to this policy

We reserve the right to amend this policy. We recommend checking this page periodically for updates.

7. Your rights

• right to be informed about data processing;
• right of access to your personal data;
• right to rectification, erasure and restriction;
• right to object and data portability;
• right to withdraw consent where processing is based on consent.

To exercise your rights, contact us and clearly identify yourself so we do not modify the wrong person’s data.

8. Complaints

If you believe your personal data is processed unlawfully, you may lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).

9. Contact details

WOW BEAUTY & ART, obrt za uslužne djelatnosti, vl. Nikolina Orečić Badovinac
Ulica Dragojla Kušlana 50B, 10000 Zagreb, Croatia
Website: https://wowbeautyart.hr
Email: booking@wowbeautyart.hr
Phone: +385 91 888 11 26